Classic British rockers The Quireboys have cancelled their current Pledgemusic campaign with immediate effect and issued this statement…
“We’ve been watching this all play out very closely and have tried to work in any way possible with Pledge to arrive at a positive outcome but in reality we are just not confident that the campaign we entered into with Pledge, will ever be fulfilled or paid and that is something we cant continue to endorse.
This was all brought to light recently with other key bands (who were also involved in Pledge Campaigns) pointing out that they haven’t been paid or look likely to be. We have recorded and mastered our new album Amazing Disgrace, we have booked the PR, videos, pressing, and we have received nothing and we never will under this platform.
We have written to Pledge today asking them to officially cancel the campaign and let us know who booked what, once we have that we will be in touch via our label Off Yer Rocka Recordings who have kindly funded our costs in the interim period to keep this incredible recording alive.
The band Last in Line posted some great advice the other day about cancelling your Pledge booking which you should do immediately. If you didn’t see it, we’ve used some of their words:
We are told that PledgeMusic’s cancellation process has been initiated. The refund process will go through Pledges’ payment processor Bluesnap. Fans can also directly dispute the charge with their credit card company. At this time our recommendation is that you also log into your PledgeMusic account and cancel your order. We would suggest that you take an additional step of contacting your credit card company to request buyer protection and further ensure the charges to PledgeMusic are reversed.
To CANCEL YOUR PLEDGE ORDER:
LOG IN to PledgeMusic and FIND your order.
Click on “CONTACT US ABOUT THIS PLEDGE” then pull down the menu item “CANCELLING THIS PLEDGE ORDER”
Click on “I STILL HAVE A QUESTION”
In the form that opens type that “I AM CANCELLING THIS PLEDGE, AND AM REQUESTING A REFUND DUE TO THE CAMPAIGN BEING CANCELLED”
You will receive a confirmation email from them immediately
Now PLEASE call your credit card and request a “CHARGE DISPUTE” as additional insurance for your refund.
We are truly gutted that this has come about, you all supported us above and beyond, especially getting us over 200%, however were simply not into finger pointing or blame culture, its happened and we need to deal with it, firstly you must do the above, once that has been completed we can move onto the Solution…
Our label Off Yer Rocka Recordings has now loaded all items that people were buying through Pledge and loaded them onto The Quireboys section of the label site. OYR will now press and fulfil any new orders that come into this platform. What’s more and as a gesture of goodwill from The Quireboys and OYR, for any item purchased we will be offering an album free of charge from our back catalogue which we will deliver at the same time.
This link has all the items which have had sales registered against them and are now available to purchase.
We can only apologise that you have to cancel one order and rebook again but at least we know it will be fulfilled and you will get what you paid for. We really hope you can support us one more time and finish off what we started out to complete together.
Guy, Spike, Paul & Keith
The Quireboys are just the latest artist to go public with a PledgeMusic tale of woe; Sentinel Daily favourites Bernie Torme and Danny Vaughan have both recently released statements urging fans to cancel pledges with thousands of pounds pledged by fans outstanding from the music platform. In the wider musical world artists as diverse as eighties indie rockers Jesus Jones, classical crossover artiste Jennifer Thomas and industrial act ohGr are also crying foul, with the latter claiming to be owed over $100,000.
In a statement on Twitter, Pledge Music stated: “We deeply regret that recently we have not lived up to the high standards to which PledgeMusic has always held itself. We acknowledge that many artists have and continue to experience payment delays. These delays to artists are unacceptable – not only to them but to us. While the company has made progress, we still haven’t reached our goals. PledgeMusic has been in discussions with several strategic players in the industry who have an interest in the PledgeMusic platform. We are evaluating a number of transactions with those potential partners, and we plan to announce details of this in the next 60 days. It is our expectation that payments will be brought current within the next 90 days.”
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